Privacy Policy

Privacy Policy – Cyclopedya

Privacy Policy

Last updated: [Date]

1. Introduction

Welcome to Cyclopedya’s Privacy Policy. We are committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, share, and protect your information when you visit our website or make purchases.

2. Data Collected

We collect the following types of data:

  • Identification Data: name, surname, email address, telephone number.
  • Transaction Data: payment information, order history.
  • Technical Data: IP address, browser type, pages visited, visit time.
  • Profile Data: purchasing preferences, feedback.

3. Purposes of Processing

We use your personal data for the following purposes:

  • Processing and managing your orders.
  • Communicating with you regarding your order.
  • Improving our customer service and website.
  • Sending newsletters and promotions, if you have consented.

4. Legal Basis for Processing

We process your personal data on the following grounds:

  • Performance of a contract: to manage your orders and deliveries.
  • Consent: for sending marketing communications.
  • Legitimate interests: to improve our services and prevent fraud.

5. Data Retention Period

We retain your personal data for as long as necessary to fulfill the purposes for which we collected it, and in accordance with legal requirements. Generally, your data will be retained for a period of 3 years after your last purchase or interaction with our services.

6. User Rights

In accordance with the GDPR, you have the following rights:

  • Right of access: you can request a copy of your personal data.
  • Right to rectification: you can request the correction of your inaccurate data.
  • Right to erasure: you can request the deletion of your data.
  • Right to restriction of processing: you can request to restrict the processing of your data.
  • Right to data portability: you have the right to receive your data in a structured format.
  • Right to object: you can object to receiving marketing communications.

7. Data Recipients

Your personal data may be shared with:

  • Our service providers (payment, delivery, etc.) for the execution of your orders.
  • The competent authorities, if necessary, to comply with applicable legislation.

8. Transfers outside the EU

We do not transfer your personal data outside the European Union, except when necessary for the processing of your payments via providers based outside the EU, in which case we will ensure that an adequate level of protection is in place.

9. Cookies

We use cookies to improve your experience on our site. You can manage your cookie preferences through your browser. For more information, see our cookie policy.

10. Security Measures

We take appropriate technical and organizational measures to protect your personal data against loss, misuse, unauthorized access, disclosure, and alteration.

11. Data Controller Contact Details

For any questions regarding this privacy policy or to exercise your rights, you can contact us:

  • Email: info@cyclopedya.com
  • Telephone: +33 4 80 95 98 35
  • Address: 15, IMPASSE DES EPINGUY – 74100 VETRAZ-MONTHOUX, France

12. Changes to the Privacy Policy

We reserve the right to modify this privacy policy at any time. We will notify you of any significant changes via our website.

Thank you for your trust.